Delete your Letterless data
Letterless, the word game on Google Play and the App Store
Letterless has no accounts of its own, and almost everything it knows is kept on your own device, so you can delete it yourself in a few seconds. Here's how, and what's deleted or kept.
1. Delete your progress, in the game
- Open Letterless.
- Tap the gear button (Settings) on the home screen.
- Tap Reset progress, then confirm.
Deleted, straight away: everything the game keeps about you on your device: your levels, stars, coins, XP and player level, stats, Word Book, streak, unlocked themes and styles, the name and look you play under, and your settings (they go back to how they start). If you're signed in to Google Play Games or Game Center, the copy kept there is replaced too; if you're offline at the time, the game asks the next time it connects whether to bring the old progress back, so just say no. Your name and scores come off the leaderboards and the weekly league too (within a few seconds, once you're online). Nothing is kept afterwards.
Not affected: your purchases (Remove ads, the Premium pack). They belong to your Google Play or App Store account, not to the game: on Android they come back by themselves the next time the game starts, and on iPhone and iPad, Restore purchases (in Themes & Shop or Settings) brings them back.
2. Delete everything on your device
Uninstall Letterless. That removes everything it stored on the device, including your profile photo (which is never uploaded).
3. Google Play Games or Game Center
Scores, achievements and saved games kept by Google Play Games can be deleted from your Play Games profile; on iPhone and iPad, Game Center data is managed in your Apple account settings.
4. The Word Drive (monthly community goal)
The number of words you play each month is added to a shared total under a random ID made for your copy of the game, not your name or any account. Because it can't be traced back to you, it can't be picked out and deleted: it stays as part of that month's total. Uninstalling the game stops any more being sent.
5. Leaderboards and the weekly league
Your best scores (each day's Daily, Endless, Journey stars and your league points for the week) are on the shared leaderboards with the name and look you play under, under a random ID, and your player card (that name and look, your friend code, when you last played and this week's points) is there for your friends and your league. Reset progress (step 1) takes all of it off, with the notes you left the friends you added. To have them removed without resetting, email the name you play under to the address below and they'll be deleted within 30 days. Uninstalling alone leaves them there (the ID comes back with your cloud save on a new phone).
6. Ads
Information Google collects to show ads is tied to your device's advertising identifier, which you can reset or delete in your device's settings (on Android: Settings > Google > All services > Ads). Buying Remove ads stops the ads altogether.
Need help?
Email cosmeon2323@gmail.com with "Delete my Letterless data" as the subject, and you'll get an answer within 30 days. The full privacy policy explains what the game collects and why.